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HSHS EpicCare link

HSHS offers qualifying  organizations the opportunity to obtain necessary medical record information for continuity of care and billing through an internet based access to our medical records system called EpicCare Link (“ECL”).

Qualifying Organizations are organizations that share a common patient with the hospital and have been approved by the hospital to receive access. Some examples of the types of organizations that would qualify are: physician offices, nursing homes, dialysis centers, hospitals, organ donation agencies, and home health agencies.

If you are interested in obtaining access to our ECL system for your organization please follow the steps below to request access.

Step 1 - EpicCare Link Site Level Agreement

Your organization is required to have an EpicCare Link Site Level Agreement with HSHS. Please click here to download the HSHS EpicCare Link Site Level Agreement.

Please contact your Practice Manager or the HSHS St. Elizabeth's Hospital Medical Staff Services  Office at 618- 234-2120, ext 12773 if you are unsure if your organization has a “Site Level Agreement” in place with HSHS.

Please Note:
  • Agreements must only be signed by a person having signature authority for your organization.
  • The “Participant” blank should be completed with your organization’s legal name.
  • Completed contracts should be returned to
  • If you are a Government, Third Party, or Payer please contact the EpicCare Link site level agreement contact listed below in the “Contact Us” section. 
  • Once contracts are fully signed by all parties you will be sent a copy for your records and more details on how to obtain access will be given.  This process can take 7-14 business days.
  • While you wait for the agreement to be signed please identify a designated “Site Administrator” for your organization.  The Site Administrator is usually an office manager level or above who will the authority to add/remove users for your organization.

Helpful Handouts

What is EpicCare Link?
How to Set Up Users in EpicCare Link (2015) 
How to Set Up Users in EpicCare Link (2018) 
How to Request Site Administrator Access to EpicCare Link 
EpicCare Link User Terms and Conditions

Contact Us

Click on link below to access EpicCare Link

HSHS EpicCare Link